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Ms. Lopeke
is the mastermind behind more than 1,000 success strategies created for corporate clients. Here are the highlights of just
6 of these projects. SOX COMPLIANCE STRATEGY & TEAM TURNAROUND - rapidly assimilated client’s complex
business, operational, and compliance challenges - designed and led success strategies used to meet Year 1 & Year 2 SOX
compliance requirements - created a high performance team while balancing risk and controls with business process improvement -
motivated and optimized the productivity of 15+ full-time and contract resources - built strong partnerships among cross-functional
stakeholders, senior management, IT teams and auditors - evaluated risk and assessed effectiveness of proposed key controls
for all business cycles - developed standards and methods for assessing end-user & legacy applications, security, and
access (GCCs) - designed and led strategies for addressing 3rd-party compliance, enterprise and fraud risk management -
managed control testing, identification and remediation of all control gaps and deficiencies - developed success measures
and strategies to ensure ongoing sustainable compliance program - developed branding and marketing strategies for Internal
Controls specifically and Finance in general - redesigned the CFO Reward & Recognition program - identified core competencies
and redefined learning paths for all job grades in Finance
INTERNAL AUDIT TEAM OPTIMIZATION - designed
a custom success program with potential return of $7,800/person at a cost of $1,500/person - created resource utilization
gain of 277 audit days at no incremental cost/increase in headcount - created motivational strategy and reward/recognition
program at a cost of < $1 per day/per person - coached PM & team developing a Time Tracking and Reporting tool for
service delivery management - designed and implemented a meeting effectiveness strategy and monthly management reporting
process - aligned teambuilding & learning programs to support specific improvements to audit delivery & management
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MEETING AND
EVENT PLANNING SERVICES STRATEGIC OUTSOURCING - designed full-service model providing 1-stop, on-site support for corporate
meetings & events at reduced cost - exploded revenue from $360K to $12.6M in <5 years; service delivery & operating cost
<7% of annual spend - designed complete sales and marketing strategy, business development, and communications programs -
custom-designed success strategy; personally coached all staff (including outsourcing partner) - designed administrative
forms and business processes to optimize back office support - launched creative promotional events to market service and
develop customer base
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AUTOMATED
MEETING ROOM BOOKING SYSTEM & MEETING EFFECTIVENESS STRATEGY - automated meeting room & related catering and A/V services
reservation processes - reduced support costs by $250K; generated $100K in expense savings per year (ROI in first year) -
automated approvals for owned rooms and public space management; Lotus Notes calendar interface - created digital photo
library for meeting rooms and A/V equipment inventory management - designed service provider management and corporate asset
management reports - streamlined back-office ops (automated request, billing, statistics, work orders, & forecasting information) -
initiated policy compliance tracking, measurement, and audit programs
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CAFETERIA
& CATERING SERVICES CUSTOMER SATISFACTION IMPROVEMENT - created $230K savings/yr on catering & $75K savings/yr on service
delivery costs; 80% reduction in waste - redesigned food services programs (2,500 employees; 5 locations); renovated/expanded
cafeteria - automated food services request tracking, management & billing; streamlined catering & back-office ops -
designed multi-media (print, web and plasma screen) food services promotion and communication campaigns - developed new
catering policy and process; designed waste reduction initiatives - conducted focus groups; created staff recognition and
customer feedback programs - implemented performance/incentive-based contracts for outsourced food suppliers - created
an annual online customer satisfaction survey & bilingual web sites
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CIBC BANK@WORK
STRATEGIC PARTNERSHIP PROGRAM - offered financial & investment products + personal, telephone & internet banking services
at preferred rates - achieved market penetration goals for partner (# of accounts, assets under management) in <2 years -
ensured cost-neutral operation to client; placed financial wellness consultant and ABM on-site - created bilingual web
sites; targeted financial wellness seminar programs - designed employee communication and services marketing campaigns -
managed integration with host payroll system and external mainframe financial systems
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